Manutenção hospitalar: estudo de caso do hospital Incar em Santo Antônio de Jesus

Abstract

Maintenance goes far beyond the need to repair equipment in different segments: automotive, hospital and home. The main objective of this sector is to ensure that assets perform to the maximum of their capacity for as long as possible, always aiming for the economy, safety and reliability of this equipment. In a hospital technology park, the reliability of the equipment is extremely important, as the quality of a surgical intervention depends on the human factor, however, the other part is directly linked to the efficiency of the hospital medical equipment. The present work carried out a case study in the maintenance sector of Hospital Incar in Santo Antônio de Jesus – BA, based on articles, books and standards to compare the current reality of the sector, with the main objective of identifying bottlenecks in the maintenance department. proposing improvements to hospital maintenance management, increasing the reliability and availability of equipment, expanding safety and reducing operational costs related to maintenance. Incar Hospital is considered small, as it does not yet have 50 beds (by the Ministry of Health on June 1, 2004, GM Ordinance No. 1,044), but it is expanding. As it seeks to increase levels of excellence in health promotion, it is necessary to expand and robustly implement a hospital maintenance management system through Clinical Engineering. The methodology consisted of monitoring the team's routine, in order to propose initiatives and projects that could bring improvements, reliability, cost reduction, employee training, technology ideas that facilitate the generation of monitoring data so that the Hospital continues to develop, bringing more services to the population and with more trust and credibility. Although not all suggested project ideas were implemented, the equipment inventory was started, the continuing education project and the preventive maintenance plan were structured. Therefore, the main objective of the work was achieved, identifying the main problems and presenting solutions that can be implemented by the unit's maintenance team.