A socialização da informação com instrumento de viabilização de direitos sociais: uma Análise do Centro de Referência Especializado de Assistência Social de Conceição Da Feira - BA

Abstract

This work deals with the analysis about the socialization of information as a fundamental instrument for the viability of social rights, being a result of supervised internship experience in the Specialized Reference Center for Social Assistance Conceição da Feira, Bahia. Aiming to discuss this theme we used the prevailing social subjects; users of social assistance services. Data were collected through semi-structured interviews and systematic observations. To read the data we used the content analysis in an analytical and critical perspective using tables and charts to display the results. Users said the information was important to access the service of that institution, signaled they do not feel informed about their rights. They evaluated the socialization of information as regular. Information management has become a constant need for any organization and the ITS, with its diversity of information, one must resort to means that enable access to social rights. The information constitutes the primary and basic right to access to other rights.