Política Nacional de Humanização (PNH): relevância, contradições e expressões no município de Cruz das Almas – BA

Abstract

he need to reaffirm ethical-political-aesthetic values in the daily practices of SUS led the Ministry of Health (MS) to approve the National Humanization Policy (PNH) in 2003, with the aim of proposing ways to stimulate the production of new modes to manage SUS. This study aims to discuss health care from the HNP, identifying what this policy proposed again, discussing the expressions, care and exploring contradictions present in the Unified Health System - SUS. The research has a qualitative approach of descriptive and explanatory nature. Two sources were used to collect data, an online questionnaire through Google Docs and a bibliographic review through articles, books and journals, selected from the databases: Sciello, Lilacs and Datasus, where descriptors were used : humanization, politics, care and health. The revised bibliography points to a great path taken in history in the process of implementing public health policies in Brazil, including the SUS, which has brought countless benefits to millions of Brazilians, but still fraught with failures that transcend the lives of Brazilians, among them service in a dehumanized way; In this scenario, the HNP arises, with the main purpose of reinforcing the principles aimed at the treatment of patients, a contradictory fact, since a policy is necessary to reaffirm the sense of being human and to lead health professionals to care for patients in a humanized way, when this should already be done without having to be checked. Although they understand the need for HNP, the research data show that this policy is not having functionality, since most participants affirm that their demands have not been met in a resolutive way and are still treated in a disrespectful way. This already characterizes violation of the right and ineffectiveness of the HNP.