Satisfação das pessoas com anemia falciforme no atendimento em unidade de emergência

Abstract

Sickle cell anemia is the most common disease among hemoglobinopathies characterized by a genetic mutation that impairs the function of red blood cells , triggering crises vaso- occlusion and predisposition to infections . The recognition of specific emergencies and their treatment in emergency departments are very important because they prevent potentially fatal complications . The present study aimed to examine the satisfaction of people with sickle cell anemia in relation to emergency care at a public hospital in the state of Bahia . It is a qualitative descriptive study , which had the data collection instrument open interview held with six people with sickle cell disease living in the town of Santo Antonio de Jesus users and the emergence of a public hospital in Bahia . For data analysis, the technique of the Collective Subject Discourse was used . The results showed that 66.6 % of respondents were women and 33.4 % men , aged 14 to 47 years old , 66.6 % consider themselves black and brown 33.4 % . Before the interviews the following core ideas were built : Painful crises leading to emergency care , Waiting for a long time, Pretending that the person is nothing Meanings care , satisfaction with care depends on the staff on duty , Being pleased to do well of care , treatment received, no appreciation of the complaint and Home nursing . The study has implications for the emergency department , revealing the need for nursing care with greater attention to the user, a humanized service and most qualified to meet the needs of people living with sickle cell anemia.