Implantação do indicador de acuracidade na linha Warehouse: estudo de caso em uma empresa de petróleo e energia

Abstract

Performance indicators are management tools that can provide quantitative and qualitative data on the performance of a particular company. Measuring specific points of the business, these tools allow the verification of the implementation impact, therefore, it is of great importance for decision making. The accuracy logistics performance indicator is responsible for measuring the accuracy of a company's inventory management. In the merchandise storage sector of a multinational, this indicator becomes necessary for the management of several processes, such as the entry and exit of items. The objective of the study is to implement the accuracy indicator, demonstrating the importance of effective inventory control. In this way, a case study was developed in the Warehouse sector of the Baker Hughes company, using the database and physical counting of materials for analysis and implementation of the accuracy indicator. As a result, the percentage of inventory accuracy above 98% was obtained in the period from October 2021 to May 2022, where it is possible to conclude that the reality of the company under study after the implementation of the process entered what is indicated by the studied bibliographies.