O controle social e a efetividade das ações da UFRB na percepção da sua comunidade interna em Cruz das Almas

Abstract

This work has as main theme the social control within an institution of federal higher education, understanding social control as a means by which citizens can participate in public management, tracking, monitoring and controlling the actions of government, through the provision of accounts presented in a transparent and easy to understand. Thus, limiting the topic to be researched a case study in UFRB, checking from the perception of its internal community in the town of Cruz das Almas, if the information provided in its rendering of accounts made feasible the exercise of social control was performed. It presents the concepts and approaches related to the main theme, which is social control, as well as a historical and contextual approach regarding UFRB and instruments used by it for accountability. Through the application of questionnaires to a universe composed of representatives from the community inside the institution fulfilled the objectives outlined and confirmed the assumptions set, concluding that no UFRB stimulates the exercise of social control because only accountable through the means required by Brazilian legislation and the main document of accountability which is the Annual Management Report presents information using highly technical language and unattractive presentation not encouraging reading, or facilitating the understanding. Given this, especially based on the result of field research, presents some suggestions for improvement and a proposed summary report of accountability in booklet format using clear, objective information and diagrams language format that besides facilitate the understanding of information, are attractive.