Acolhimento no CAPS: relato de experiência do estágio supervisionado

Abstract

This report is the result of the supervised internship, a mandatory discipline for completion of the Psychology course at the Health Sciences Center at the Federal University of Recôncavo da Bahia, held at the Psychosocial Care Center II located in Santo Antônio de Jesus, Bahia, under the guidance of Professor Dr. Rafael Coelho Rodriguez. The practice of this internship aimed to collaborate with the decentralization of the CAPS and contribute to the shared clinic. Within institutions like this one, it is necessary to circulation in the service. It is essential to be with users, listen to them, accompany them in their activities so that possible care demands may arise, which we do not understand be possible when the professional is restricted to short consultations, focused only on the disease. Written in an experience report format, this work will address aspects of the psychiatric reform, ordinances, policies and care in the field of mental health, care psychosocial and substitute services and on the National Humanization Policy (PNH), focusing on one of its guidelines, welcoming, which enables resolute attention to the user and his family, which is also configured as a form of health promotion. Before deepening the discussions, it is necessary to talk about the choice to be in the CAPS and talking about reception. Within the university, we are introduced to various theories, perspectives and ways of dealing with the phenomena of life. Many of these disciplines have practical moments, but, as a student, I didn't have the opportunity to know the CAPS in practice and I felt that theoretical discussions were not enough to prepare me for this reality. Therefore, I chose to carry out my supervised internship there. The choice to talk about welcoming emerged during the experience at the CAPS and at the internship supervisions, which were carried out collectively. In these spaces I realized times when the reception was not effective, which caused me great discomfort. In addition of practice in the service, the subject Psychology and Practices of Humanization in Health, which I attended when I was starting the supervised internship, influenced my choice, because in it we deeply approach the PNH.