“Todo Mundo Olha, Quase Ninguém Vê”: os trabalhadores de serviços gerais do Centro de Artes Humanidades e Letras (CAHL/UFRB) e as relações de trabalho invisibilizadas

Abstract

This research aimed to highlight the invisibility that affects outsourced workers who perform the function of auxiliary general services, at the Center for Humanities and Letters / UFRB. In order to identify, not only the perception of the outsourcers who perform the cleaning and maintenance activities of these spaces, but also of the community that makes up the functional spaces of CAHL; For this we sought to analyze the answers we obtained in the questionnaires that were passed between: ESG, teachers, students and administrative technician; besides the use of bibliographical references that were of great relevance during the construction process of the present work. Where the search to understand what causes the invisibility of those who perform the activities called labor. The process was improved through the qualitative construction method, where the use of semi-structured questionnaires for data collection was pre-established. Where the results allowed us to conclude that professional invisibility can be seen, due to the lack of recognition, the distinction of treatment between permanent and outsourced workers, as well as the indifference, precarious salary and working conditions, instability, remuneration and lower benefits. The research highlighted the need for a reflection on the subject, especially with regard to outsourced workers, who represent a significant contingent of workers currently in Brazil